Below are the most common frequently asked questions regarding our computer and laptop services (FAQ).
Q: Which devices do you repair?
A:We repair HP & Lenovo’s personal computers and laptops including Apple Mac, Standard Computers with Microsoft Windows and All in One computers.
Q: What repairs can you perform?
A: Our computer and laptop services are as follows
|Adapter repair or replacement
|Internet connectivity problem
|Hard disk problem
|Hard disk drive problem
|Laptop Graphics card repair or replacement
|Power jack repair or replacement
|Laptop Motherboard Repair
|USB Ports Repair or Replacement
|LCD Touch Screen Repair/Replacement
|Hard-disk,SSD & M2Sata SSD etc.. Replacement
Q: Can I sent my laptop now to your place?
A: Yes, indeed. Anytime for any types of computer and laptop services you can send your PCs or Laptop or just a call on 8093011080, our service engineer will visit you within few hours.
Q: Do you provide network support too?
A: That’s one of our main domain of work. We provide network installation and support services for both home and business users.
Q: What is the turnaround time for repairs?
A: We offer a quick quality service on problem of laptops down to component level and quotes are given within 1-2 working days. Our aim is to diagnose/quote and return your laptop to you within few days.
Q: Are you qualified engineers?
A: yes, we are certified, and also have other certification for hardware service. We have many years of experience and you can be assured of quality service.
Q: Is my data safe at your service center?
A: Yes, we maintain privacy to safe your data in our work of computer and laptop services. We will always take measures to protect your data without any deletion, alteration and omission from our side, even during workmanship and processes. However all said and done, data safety is customers responsibility. Hence it is advised that, customer need to have their frequent backup systems in place, before hand over the Laptop to service centre. In case you have forgot to take backup and rushed to service centre in hurry, As far as possible, we will discuss and try to help you backing up your data with your presence prior to undertaking any installations and setups.
Q: As a customer how to connect with customer support ?
A : After opening the home page you will get top right Customer Support button. Just click on it. Customer portal signing page will show. Submit your previously registered mail ID and Phone Number & tap on the log in.
Q:Another way to connect customer support?
A: If you are not able to log in from customer portal you can call at 8093011080 from your registered mobile number.
Q:What are the functions available inside the customer dashboard?
A: Inside the customer dashboard you can check on the status of your case or cases, also your profile will be shown there.
Q:Can I change my registered mobile number, email ID in customer support?
A: Yes, you can change your registered mobile number & email ID anytime, just go to the customer portal by log in there. Go to the Profile and update the required field you want.